Bilbao Ring - Fairmined Gold

Shipping

- United Kingdom - Royal Mail Special Delivery| No charge | 1-2 working days

- Europe - Royal Mail International Signed or Tracked | £6 | 3-5 working days

- Europe - DHL Economy Select, recommended for orders over £150 | Signature required | £16 | 3-5 working days

- Europe - DHL Express Worldwide, recommended for faster delivery of orders over £150 | Signature required | £20 | 1-3 working days

- Rest of the World - Royal Mail International Signed or Tracked | £12 | 5-7 working days

- Rest of the World - DHL Express Worldwide, recommended for orders over £150 | Signature required | £26 | 3-5 working days

You will receive an e-mail with a likely delivery date once your piece is dispatched.

Please note, you will be responsible for international duties and local taxes where applicable.

Returns

Gold rings made to order can be re-sized or exchanged but not refunded. Please see ring sizing guarantee. In all cases new shipping charges will apply as above. Please notify Clara by e-mail within 15 days if you would like to exchange.

Extended returns apply to Christmas gifts bought in November and December. Please notify Clara by e-mail by 8th January.

Returned pieces must be in perfect condition - unworn, unmarked and in original packaging.

Shipping costs - Orignal shipping costs will not be refunded.In the case of exchanges, new shipping charges will apply as above.

Quality of craftsmanship

Out of a respect for her materials and a lifelong love of working with metal and gemstones, Clara is committed to making pieces of exquisite quality.

This focus on quality extends to her relationship with you; her client. If you have any questions at all or would like a similar piece to this created just for you, please get in touch.

Provenance

Clara cares about provenance and sharing the benefits of ethical jewellery-making. All jewellery is handmade in the UK, using ethically sourced gemstones and ethical making practices.

Sizing guarantee

Caring for your jewellery

Make sure to apply any cosmetics or perfume before you put on your jewellery.

Your piece can be gently cleaned with some warm water, a toothbrush and a small amount of liquid soap. Gently brush the piece, rinse well and carefully pat dry with a towel.